Monday, June 11, 2012

Anticipate problems and minimize the impact of disruptions. #ibmsoftwarestory #in

DC Water and Sewer Authority

DC Water and Sewer Authority (DC Water) needed to modernize management of its massive water and sewer infrastructure.

DC Water uses predictive analytics to help prevent costly service interruptions. The solution reduced customer support calls by 36 percent through preventive maintenance and the use of automated meter readings while accelerating dispatch of emergency investigations.

629% ROI and annual benefit of US$6,559,000

IBM capabilities
  • Business Analytics
  • Data Management
  • Big Data
  • Data Warehousing
  • Enterprise Content Management
  • Information Integration and Governance
  • Web Experience