Monday, July 9, 2018

Some career highlights...


  • As a Software Sales Representative for IBM (2010 – 2016)
    • IBM Global Sales Leadership Award, Q2 2015
      • As presented by Judy Buchholz, General Manager IBM Worldwide Digital Sales: "Clients always come first. That is the mantra of Systems Middleware Digital Sales Rep Joe Gaeta. Joe goes the extra mile to turn around dissatisfied clients, even when there is no immediate business opportunity. During 2Q, he worked hard to resolve thorny issues at Kodak Alaris and Mercury Systems and eventually earned the client’s trust. Good things followed.
        • Assumed a challenging mission in a territory that had been “unloved” for a long time
          • Joe delivered, posting astounding 2Q business results (534% of target; Hit every monthly revenue target; Drove 11 key opportunities)
          • Embraces digital selling (is a Digital Champion in the Atlanta Center; sends digital selling updates to the team & provides links to good content; meets with reps 1 on 1 to help them complete Digital Mastery; is a valued advisor to reps & managers on how to use digital tools
          • Role model for IBM Practice, “Put the Client First” (At Kodak Alaris, he fixed a complicated license ownership issue and turned around a customer sat problem, which led to a 3Q MQ Series opportunity; At Mercury Systems, he addressed thorny issues around license maintenance costs which led to 42K of net new WebSphere Cast Iron licenses in 2Q)."
    • IBM Sales Eminence Award, FY 2014
    • IBM Business Unit Executive Award, Q2 2012


  • As a Channel Sales Manager for EarthLink (2006-2009)
    • Increased monthly subscribers from an outbound telemarketing partner over 400% within my first four months on the account
    • Increased monthly premium subscribers from an inbound telemarketing partner over 200% within the first two months of handling the account. 

  • As a Channel Sales Manager for SkyTel (2003 – 2006)
    • Responsible for 45% of all units in service through the indirect channel.


  • As a Program Manager for the ibm.com Business Development Center (2001 - 2003)
    • Doubled the usage of IBM’s online inventory application in less than a year.
    • Exceeded deployment target of IBM Learning Service’s online purchasing tool by 20%. Created marketing materials and launched a successful sales contest despite funding constraints.
    • Completed IBM Sales Leadership Development Program (LDP). LDP was a year-long training and education program designed to cultivate formal leadership skills in selected employees. 

My complete resume can be found HERE.

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