In it, Brian Jeffrey, Client Experience Program Manager for IBM SmartCloud Control Desk, shares the details on how IBM SmartCloud Control Desk provides process control for both IT processes and non-IT. This solution works both on-premise and off premise depending on each clients unique environment. Clients are not alone in their journey as there is a community established on Service Management Connect and IBM Redbooks.See the product in action by viewing demonstrations available on Service Engage at https://www.ibmserviceengage.com/it-service-management/#videos.
In addition, try the product out through the 30 day no charge trial available on Service Engage at https://my.ibmserviceengage.com/it-service-management/try.
