A Strategic Asset for Your Software Company's Channel Success

I'd like to take moment to provide an overview of my qualifications...

I am an accomplished and results-oriented professional, bringing a wealth of experience in direct sales, channel sales and partner management that would make me an asset to any software company. With a well-established career, including more than 25 years dedicated to the information technology sector, I have demonstrated his ability to drive revenue growth, cultivate strong partner ecosystems, and exceed expectations in dynamic, global environments. My understanding of the SaaS and cloud-based technology landscape, coupled with a track record of success, positions me as a prime candidate to lead and expand a company's channel sales / partner management initiatives.

My experience is marked by an ability to build and scale successful partner programs. I have a global perspective, having managed partners across North America, EMEA, and APAC. My resume highlights significant roles where I have been instrumental in identifying, onboarding, and managing strategic alliances. For instance, during my tenure as Director of Strategic Partnerships at OfficeRnD, I grew the global partner roster from a single partner to over sixty within eighteen months, directly contributing to significant ARR growth through new partnerships and integrations. My hands-on experience in developing and nurturing relationships with ISVs, MSPs, and VARs underscores my capability to build and manage a thriving partner network.

A key component of my effectiveness lies in my skill set, which is perfectly aligned with the demands of a channel sales / partner management role. My core competencies include solution selling, channel development, partner enablement, and consultative sales. I excel in creating and executing joint selling and marketing strategies, ensuring partner success through effective training, onboarding, and ongoing relationship management. Furthermore, my proficiency in program management and my ability to work collaboratively across internal departments such as marketing, product, and finance ensure that partnership initiatives are well-integrated and effectively executed to drive adoption and revenue.

My career is one of exceeding sales quotas and earning accolades for my performance. I have surpassed revenue expectations across multiple industries. Notable achievements include receiving the "Above and Beyond" Award at ControlScan for record revenue and multiple sales awards at IBM, including the prestigious Global Sales Leadership Award. At EarthLink, I increased monthly subscribers from an outbound partner by over 400% within the first four months. These accomplishments speak to my strategic thinking, and ability to deliver tangible results.

In conclusion, I bring a compelling combination of experience, a robust skill set, and a track record of success that makes me an outstanding candidate for a channels sales or partner management role within a software company. My dedication to fostering strong partner relationships, driving revenue growth, and my numerous certifications, including in Channel Management and MEDDPICC, further solidify my qualifications. As testimonials from colleagues and partners attest, I am recognized for my passion, knowledge, work ethic, and for my ability to build rapport and consistently add value. I am well equipped to make an immediate and positive impact, strategically expanding a software company's market reach and revenue through effective channel partnerships.

Thank you for your time. Please share this with anyone who may have a need for a talented channel sales / partnerships professional.  Feel free to contact me directly. 

Joe Gaeta
May 2025

joegaeta@joegaeta.com
(404) 482-2068

Get yours today!

 

Package includes:

• Award-winning sales professional in Atlanta with over 30 years of experience - including over 25 years of success in the information technology industry. 
• Channel Management Professional Certification
• MEDDPICC Masterclass Certification
• Customer Success Manager (CCSM) Level 1 Certification

See what others are saying!

Yours exclusively by calling (404) 482-2068 or by emailing joegaeta@joegaeta.com!

Why SaaS from IBM? I'm glad you asked....

• No capital expense budgeting.  Use operational expense monthly billing.
• No hardware procurement and deployment.  Software hosted on IBM Softlayer.
• No software license deployment.  Pay as you go.
• No patches, fixes, or upgrades to manage.  You will always be on the latest and greatest.
• No security infrastructure to set up.  IBM takes care of that.
• No need for backup or disaster recovery.  IBM will handle that as well.
• No major staffing requirements.  IBM manages the environment.
• No struggle to get on the cloud.  Smooth data migration.
• No delays in deploying line of business applications, giving you a faster time to value.  Receive benefits in hours, not days or weeks.

Contact me to learn more about how these benefits of IBM SaaS make our Performance Management, Workload Automation, and Service Desk offerings even more valuable to your organization!

IT Uncensored: APM Insights from the Front Lines

The following was originally published on IBM's Service Management 360 Blog by the Service Management team on July 29th, 2015

As Product Manager for IBM Application Performance Management (APM), Tim Bouhour has plenty of advice for IT professionals on his cool APM solution. He’s got a history with Middleware, so he’s seen it evolve into product that amazes him and impresses his friends.

#1 Survival Tip for Every New IT manager
Listen up IT people: Tim’s an expert that knows how frustrating it can be to chase application management fires and bear the brunt of an end user’s ire. The best skill an IT manager can acquire is to be predictive and proactive in embracing change. Disasters in the IT department get people yelling – see them coming and you’ll eliminate the noise. It’s better to manage the small red flags that indicate a problem’s on the horizon.

Middleware Coolness
Tim knows the IBM Application Performance Management inside and out. He’s in a position to tell you what’s awesome about the solution, even when it’s nothing more than a sign that says “Here’s the issue.” Tim has seen APM tools actually find a single line of code that’s responsible for an application mishap. What’s cooler than receiving a notification from your application management software that tells you there’s a problem and how to fix it?
Plus, IBM’s APM is a breeze to implement, according to Tim. His history includes installations that take days and armies of experts. Now, IBM Application Performance Management can be up and running in 30 minutes, through the efforts of a team of one.

APM is Dressed to Impress
Tim loves to leave his friends in awe of all that Application Performance Management does for business critical applications. What does he tell them that makes jaws hit the ground? The high levels of service for end users. His friends are impressed that the IBM team releases new APM features every month – not once or twice a year. They’re always rolling and providing new value with continuous delivery.

Do you want to stop chasing fires and start preventing them? Learn more about IBM Application Performance Management solutions here or contact Joe Gaeta today.

Follow Tim Bouhour on Twitter at @TimBouhour for updates about IBM APM.

Three Ways to Get Competitive with SaaS

This post was originally published on the Thoughts on Cloud blog by Marcos Sylos. March 26, 2015.
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Companies often adopt software as a service (SaaS) to reduce costs. In so doing, many are surprised to find that cost savings is not the only benefit they reap.  A study, conducted by IBM examining almost 900 companies that adopted SaaS, found that nearly half credited SaaS with helping them to gain a competitive advantage in the marketplace.

Many cited the following three main reasons for that achievement:

1. Stronger partnerships between information technology and line of business departments.
Integrating new SaaS applications allows companies to tap into existing data on new and established systems. This is  key to improving enterprise systems and gaining agility.

New SaaS applications are managed by third parties, which means  information technology (IT) departments becomes more of business partner than a systems provider. Companies can avoid the demanding tasks of application support and some of the difficulty in the relationship between IT and line of business (LOB) teams.

2. Increased collaboration.
SaaS solutions drive broader collaboration across internal and external organizations and systems. It starts with internal IT and LOB partnerships and extends to other organizations and external partners  that are essential to a business.

3. Improved efficiency for the enterprise.
SaaS solutions are implemented quickly and bring new capabilities to the enterprise. By using big data to provide insights, for example, companies can make better and faster decisions. Companies can become more agile, reacting faster to changes in the marketplace, by adopting SaaS solutions integrated with their established systems. Enterprise efficiency transforms into a competitive advantage.

Check out the IBM SaaS portfolio to see the many ways your company can use SaaS to solve critical business needs and gain competitive advantage in the marketplace. If you’d like to discuss things further, please leave a comment below or connect with Marcos on Twitter @MarcosSylos.

IBM Cloud SaaS Capabilities

Doug Cox, General Manager, IBM Cloud SaaS Operational Services, talks about the capabilities IBM SaaS offerings provide worldwide.

WEBCAST: Going Hybrid with Appliation Performance Management, Because One Size Doesn't Always Fit All

Tuesday, December 9, 11am ET

You may be considering the move to a SaaS model for several reasons: it's cheaper, easier, more flexible.

But perhaps you can't afford to move to SaaS right away. Maybe some of your apps are too mission-critical or your company has prohibitive security guidelines.

 So how do you reconcile? Enter stage left-- Hybrid APM. With the ability to pick and choose between SaaS or on-premises monitoring for your different apps and components, wherever they reside, your troubles are alleviated and the shift towards SaaS can be seamless.

Register for this webinar to learn:

• How to get a single unified view of your application components no matter where they are hosted or what they are monitored by
• How to start the move to SaaS without changing your entire enterprise
• How the shift to SaaS can improve TCO and value for your organization
• How existing customers can start leveraging SaaS

Speaker

Tim Bouhour

IBM Product Manager, Application Perrormance Management

REGISTER

Transform Your IT Department Into a Self-Service Organization

Transform your IT department into a self-service organization managing public, private,

and hybrid clouds using a simple, repeatable wizard interface.

Upcoming IBM Webinar: The Evolution of IT Service Management to a Cloud Based Platform for Service Automation: Impact on Your Business & Bottom Line

It's no secret that Software-as-a-Service (SaaS) is here to stay, but what does that really mean for you? Join us to see how SaaS delivers a unified service management solution to simplify business processes, maximize asset efficiency, and improve the end user experience. 

The Evolution of  IT Service Management to a Cloud-Based Platform:

Impact on Your Business and Your Bottom Line

Wednesday, August 13 at 11 a.m. ET 

During this Webinar you will learn:

• To increase visibility into all types of assets and services across your organization
• How the SaaS delivery model provides a unified solution
• How shifts in customer service are transforming IT Service Management 

Register now to join us for this exciting discussion!

The Speaker:  Rob Goodling, Market Manager, SaaS Business Programs Manager, IBM C&SI

Rob is the Market Manager for IBM Cloud and Smarter Infrastructure Software-as-a-Service solutions and the IBM SmartCloud Control Desk ITSM Solution.  He has served in numerous strategy and product management roles at IBM, Candle Corporation, and Compaq Computer Corporation.  Rob has extensive experience in developing new market areas for IT service management and cloud computing.  He holds a Master of Business Administration from the University of Texas at Austin - The Red McCombs School of Business.


Interested to see what IBM is doing in the Cloud? Check out IBMServiceEngage.com to learn more!

IBM hears you! You want what you want and you want it right now.

This is why IBM recently launched Service Engage, a one-stop shop for all of your Service Management Software as a Service (SaaS) needs. Designed to help you change the game... SaaS offerings are simple, fast, and cost-effective, spanning across Application Performance Management, Workload Automation, IT Service Management, and Maximo. If you're ready to blast past traditional software updates, and the on premise approach... then you are ready to start thinking about SaaS! Let us guide you through the new SaaS portal and its offerings on Thursday, May 15th in our webinar dedicated to Service Engage. Thursday, May 15th, 1-2pm       Click here to register

VIDEO: Mobile Device Management in Minutes!

>> TRY IT NOW <<

See how easy it is to securely manage your smartphones and tablets with MaaS360. Start a free trial and get instant access to a comprehensive mobility management platform. You can send enrollment requests to users, centrally manage security policies, and push apps to all your devices. You can even set automated compliance rules and wipe corporate data with just a few clicks.

Contact me today to learn more!

Securing the Flow of Information on Mobile with MaaS360

Employees are accessing sensitive corporate data everywhere on their mobile devices - the office, at home, on the train and in coffee shops. The threat of data leaks are a serious problem unless you protect the flow of information with secure document sharing, applications security, email containerization and secure web browsing.

Fortunately, MaaS360 helps you secure sensitive information on corporate and personal devices!

Make some time to view this on-demand Webinar below and join Mobile MaaSter, Matt Shaver, as he demonstrates how you can apply the right security policies and deliver seamless access to content from mobile devices:

• Content delivery and editing
• Application authentication and compliance
• Containerized email and attachments
• Web restriction and access to intranet sites

Contact me today to learn more and to schedule a demo.

A Simplified approach to IT Service Management

Check out the video I added to the right-side of my IBM Page.

In it, Brian Jeffrey, Client Experience Program Manager for IBM SmartCloud Control Desk, shares the details on how IBM SmartCloud Control Desk provides process control for both IT processes and non-IT. This solution works both on-premise and off premise depending on each clients unique environment. Clients are not alone in their journey as there is a community established on Service Management Connect and IBM Redbooks.

See the product in action by viewing demonstrations available on Service Engage at https://www.ibmserviceengage.com/it-service-management/#videos.

In addition, try the product out through the 30 day no charge trial available on Service Engage at https://my.ibmserviceengage.com/it-service-management/try.

Video: Introducing IBM Service Engage

More here.       ibm.com/myrep/jagaeta       ibmserviceengage.com

Introducing IBM Service Engage

Every business has 5-10 critical business process and applications where outages or slowdowns have a direct impact on your expenses, revenue, customer satisfaction and brand equity.  Below are sample quotes from IBM clients:

• Outages:  "Experiencing service outages Monday, but officials weren’t sure what was causing the problems or when they might be fixed"
• Performance Slowdowns:  "Our customers were at our gates with pitchforks and torches. Our paying customers were affected and they could tell there was something wrong.  Not good". 

Are you protected?

Do you have integrated service management solutions you need when you need them?  Right now...to avoid these disasters?  Do you need to gain access to new capabilities quicker to innovate faster and stay ahead of your competitors?

I encourage you to test drive IBM Service Engage , a  new way to experience and acquire our both On-Premise and SaaS Solutions!  It's Simple, Fast and Cost Effective - putting  IBM's proven management solutions at your fingertips.

• Performance Management - Applications and Infrastructure.  Get the best performance right out of the blocks
• Mobility Endpoint Management - Lower the cost of managing and securing corporate-owned and BYOD phones, tablets, laptops, desktops and servers
• IT Service Management - Optimized, automated service management helps reduce costs and service disruptions
• Workload Automation - Dynamically manage mission-critical composite application and system workloads
• Storage - Simple, scalable, efficient management and protection for critical business information
• Analytics - Get actionable business insights with advanced prediction, search, and optimization

Let me show you how our offerings on IBM Service Engage can increase your end user satisfaction with complete visibility and control of your infrastructure and application environment.

To get a personal overview of IBM Service Engage, or demonstration of our management solutions contact me at 770-863-1493 or jagaeta@us.ibm.com.  You can also communicate with me via text chat or Skype at ibm.com/myrep/jagaeta.