Novacoast Managed Security Services: Building A Stronger Security Program, Together

In today’s threat landscape, most security teams are being asked to do more with less—protect more assets, respond to more alerts, and support more business initiatives, all without the headcount to keep pace. Novacoast’s Managed Security Services are designed to close that gap with a flexible, co-managed model that strengthens your existing team instead of trying to replace it.

A Flexible, Co‑Managed Security Approach

Novacoast focuses on building a program, not just deploying point products, blending co-management with iterative maturity so your security posture continually improves over time. The goal is a “perfect dovetail” where Novacoast’s strengths complement your weak spots, extend coverage where resources are thin, and expand into previously unprotected areas.

Rather than forcing a one-size-fits-all package, services are tailored to your environment, your tools, and your business objectives so you retain ownership while gaining specialized expertise. This flexible approach supports organizations that need anything from targeted help on specific tools to full 24/7 monitoring and response.

Core Managed Security Services

Novacoast covers the full spectrum of Managed Security Services, from monitoring and threat hunting to engineering, customization, and incident response. Co-managed SIEM and PAM solutions blend your staff with Novacoast engineers and operations experts to run, manage, and optimize critical platforms while you retain total ownership of the technology and data.

Complementary services include vulnerability management, phishing monitoring, penetration testing, incident response, managed EDR/MDR, endpoint protection, DLP, and managed firewall/IDS/IPS, giving you an integrated stack for detection, prevention, and response. Security engineering services and Threat Operations add depth with custom integrations, software development, and active threat hunting across endpoints by intelligence researchers, EDR experts, and incident responders.

How Security Operations Are Organized

Novacoast’s Security Operations are organized into logical groups that work together as a unified program. At the center is the Managed Security Services function, providing 24/7 “eyes-on-glass” monitoring, system tuning, investigation and response, and customization of your tools and workflows.

Supporting this core are the Security Operations Center (SOC), Network Operations Center (NOC), Security Engineering & Integration Developers, and Cybersecurity Maturity Guidance & Planning. This structure ensures that alert monitoring, infrastructure health, tool integration, and long-term strategy are all handled in concert instead of in silos.

SOC, NOC, Engineering, And Maturity Guidance

The SOC delivers continuous monitoring, remediation, and investigation so alerts are not only seen but acted upon, day and night. This “eyes-on-glass” coverage is essential for detecting threats early, containing them quickly, and minimizing impact on your business.

The NOC maintains system health through patching, network checks, and general infrastructure management so security analysts can stay focused on threats rather than platform upkeep. Security Engineering & Integration Developers handle product integration, customization, and complex implementations, while Cybersecurity Maturity Guidance & Planning provides ongoing advisory services to drive perpetual improvement in performance and accuracy.

Global 24/7 Coverage And How To Engage

To support true follow-the-sun monitoring, Novacoast operates global SOC locations in Orem, Utah (GMT-7), Wichita, Kansas (GMT-6), Ann Arbor, Michigan (GMT-5), Shannon, Ireland (GMT+1), and Manchester, UK (GMT+1). Organizations can even choose to limit access to specific SOC locations to align with data protection and regulatory requirements.

Backed by more than two decades of advisory, engineering, development, and managed services experience, Novacoast is positioned to help you find, create, and implement a powerful security posture aligned with your business goals.

Contact me to learn more.

Novacoast Identity and Access Management

The identity perimeter is your new attack surface. 

Novacoast helps organizations strengthen their identity programs—across governance, access control, authentication, and monitoring. 

Whether you're trying to reduce risk, streamline access, or support compliance, your identity stack plays a central role. We make sure it's built to support the business—not block it. 

Let’s talk about where your gaps are—and how to close them.

Access sprawl is real—and risky. 

We help teams regain control over who has access to what, and why. From identity lifecycle management to fine-tuned access policies and federated authentication, we design programs that match your environment and goals. 

Secure access. Fewer tickets. Happier auditors.

Governance can’t be an afterthought. 

From provisioning to recertification, we help organizations align identity practices with frameworks like NIST, SOX, and ISO—without adding unnecessary friction for users. 

We bring clarity to who’s doing what—and confidence that the right controls are in place. 

Outgrowing your legacy identity stack? 

We’ve helped organizations migrate from outdated IAM platforms to modern, scalable identity solutions—while preserving integrations and minimizing disruption. 

If you're stuck between compliance risk and technical debt, we can help bridge the gap. 

Learn more: https://reach.novacoast.com/identity-access-management-novacoast 

Novacoast Operational Technology Security Services

Comprehensive Security for Critical Operations

Novacoast’s Operational Technology (OT) security services help critical infrastructure organizations protect the systems that keep their businesses running safely and reliably. From manufacturing floors and utilities to telecommunications and transportation providers, OT environments are now deeply interconnected with IT, which boosts efficiency but also dramatically widens the attack surface. 

Why OT Security Is Different

Operational Technology is where cyber risk becomes physical risk. A successful attack on an OT environment can stop production, damage equipment, disrupt services, and even threaten human safety—not just compromise data. As connectivity grows across plants, grids, and networks, organizations need a security program built specifically for these environments, not repurposed from traditional IT. 

Novacoast’s OT practice was created and is led by a former CISA OT security specialist, bringing deep domain expertise and real-world experience to building and maturing OT security programs. The services are designed to meet organizations where they are today and guide them toward a more resilient, sustainable security posture over time. 

A Programmatic Approach to OT Security

Novacoast delivers OT security as a lifecycle program that spans discovery, advisory, deployment, and ongoing operations and maintenance support. This end-to-end approach ensures that organizations are not just deploying tools, but building a coherent, governed OT security program aligned with business and safety objectives. 

• Discovery: Identifying OT assets, governance structures, architectures, and controls provides a baseline for understanding risk and prioritizing action. Clear visibility into “what’s out there” is the foundation for any effective OT security strategy. 
• Advisory: Novacoast helps define program specifications, create and design the OT security program, and shape governance to align stakeholders from operations, security, and the business. The focus is on turning requirements and risk insights into a practical, actionable roadmap. 
• Deployment: Implementation, creation, and configuration services ensure that recommended controls, technologies, and processes are deployed correctly in live OT environments where downtime and safety are paramount. The goal is to improve security without disrupting critical operations. 
• Operations & Maintenance Support: Ongoing support includes vulnerability and patch management, continuous monitoring and threat detection, incident response, and program maturity services. This helps organizations keep pace with evolving threats, new assets, and changes in regulatory or safety expectations. 

Additional OT Security Services

Beyond core program development, Novacoast offers additional services to address high-impact needs and specialized use cases in OT environments. These services are designed to plug into existing programs or act as accelerators for organizations early in their OT security journey. 

• Incident response support tailored to OT environments, where containment, recovery, and communication must account for physical safety and operational continuity. 
• Penetration testing focused on OT networks and systems, helping organizations understand realistic attack paths and validate defenses under controlled conditions. 
• Asset management tooling to provide accurate, up-to-date inventories of OT assets, enabling better risk assessments, monitoring, and lifecycle decisions. 

Building OT Security Skills and Culture

Technology and processes alone are not enough to secure OT environments; people and culture are equally important. Novacoast provides training programs to build awareness and capability across all stakeholders involved in critical operations. 

• OT Essentials training to give teams a foundational understanding of OT risk, architecture, and best practices. 
• Incident Response training specific to OT scenarios, helping teams prepare for and manage high-stakes events. 
• Role-based training for asset owners, executive leadership, vendors, and integrators to align expectations and responsibilities across the ecosystem. 

Resilient OT security starts with a clear view of your environment and a partner that understands the unique challenges of securing critical operations. To explore how Novacoast can support your OT security program, email me at jgaeta@novacoast.com visit www.novacoast.com. 

New Position

I am happy to announce that I am now a Client Executive with Novacoast.

Novacoast is an international cybersecurity company specializing in IT services and software development. With a 25+ year history in the industry, Novacoast has built and maintains IT security solutions for some of the world’s largest private and public organizations. Our team is comprised of hundreds of specialists with backgrounds in IT advisory, development and engineering, and managed services. Together, we’re committed to identifying unique ways to improve the productivity and security posture of our customers.

If your company needs to find, create, and perfect security posture improvements with advisory, engineering, development, and managed services...contact me today.

Back at it with cybersecurity sales...

As I get set to return to the cybersecurity arena, I would like to share my favorite cybersecurity cartoon (an oldie, but a goodie):  

To quote Homer Simpson, "It's funny 'cause it's true."

In reality, this is very serious business and this amusing cartoon speaks to the real need for companies of all sizes to partner with a firm that can deliver a holistic cybersecurity portfolio.

Companies need to partner with a firm whose portfolio spans strategic advisory and assessments, deep-dive engineering and custom development, 24×7 managed security services, and much more.

Beginning in 2026, I will represent such a firm.  More to come in the new year...

The AI Dashcam Revolution is Here. Ready to Capitalize?

The numbers don't lie: 72% of fleets use telematics, but 90% still lack AI video protection. That's a massive gap in a $500B+ market opportunity.

Why ZenCAM is changing the game:
✅ 30-50% accident reduction through AI driver coaching
✅ 20-35% insurance cost savings with HD liability protection
✅ Real-time alerts for distracted/drowsy driving
✅ Seamless integration with existing fleet management systems

Real results from our partners:

• Major logistics provider saved $2.1M annually in insurance costs
• 60% complaint reduction for waste management clients
• Stolen equipment recovered in 24 hours using integrated GPS + dashcam evidence

Every industry needs what we deliver:
🏗️ Construction - False liability protection & equipment safety
🚚 Transportation - Driver coaching & cargo protection
⚡ Utilities - Field technician safety & service verification
🚌 Public Transit - Student safety & incident evidence
🗑️ Waste Management - Service proof & route dispute resolution

As Zenduit's Channel Sales Manager, I'm seeing unprecedented demand for AI-powered fleet solutions. Our partners are building recurring SaaS revenue streams while solving critical safety and liability challenges for their clients.

Ready to explore the AI dashcam opportunity? Let's discuss how ZenCAM can differentiate your portfolio and drive new revenue streams.

📞 Contact me to learn more about our partner program.

Are you a telematics reseller? Zenduit could be the perfect addition to your telematics portfolio.

The telematics industry is experiencing explosive growth, with businesses across every sector recognizing the value of connected vehicle and asset solutions. As a telematics reseller, you're perfectly positioned to capitalize on this demand—but success increasingly depends on having the right mix of innovative, reliable solutions that deliver real ROI for your customers.

If you're looking to expand your product portfolio with cutting-edge solutions that differentiate you from the competition, Zenduit's comprehensive telematics ecosystem could be the perfect fit.

The Evolution of Telematics: Beyond Basic Tracking

Today's customers aren't just looking for GPS tracking anymore. They want integrated solutions that solve multiple operational challenges simultaneously. Fleet managers need AI-powered safety systems, asset managers require environmental monitoring, and dispatchers want seamless workflow automation. The telematics companies that thrive will be those offering comprehensive, intelligent solutions rather than point products.

Zenduit has recognized this shift and we have built our entire platform around it. With over a decade of innovation in the telematics space, we have developed an ecosystem that delivers on integrated fleet and asset management.

Why Zenduit Stands Out in the Crowded Telematics Market

1. Complete Solution Ecosystem, Not Just Hardware

When you partner with Zenduit, you're not adding another tracking device to your catalog. You're gaining access to a complete telematics ecosystem:

• AI-Powered Fleet Safety: Advanced dashcams with real-time driver coaching, accident prevention, and comprehensive event detection
• Smart Asset Tracking: From solar-powered long-range trackers to BLE-enabled sensors for temperature, humidity, and door monitoring
• Work Management Platform: Complete dispatching, route optimization, and delivery management with mobile apps
• Maintenance Management: Proactive maintenance scheduling with repair order tracking and analytics
• Indoor Solutions: Warehouse and industrial asset tracking with IoT sensor integration

This means you can serve virtually any customer need with a single vendor relationship, simplifying your operations while expanding your market reach.

2. Recurring Revenue Model That Builds Long-Term Value

The SaaS-based recurring revenue model is where Zenduit comes through for resellers. Instead of depending on hardware refresh cycles, you build predictable monthly recurring revenue. With no upfront costs to become a reseller, you can start building this revenue stream immediately.

The flexible purchase and rental options also give you the ability to accommodate different customer preferences and budget constraints, helping you close more deals across a wider range of market segments.

3. True Competitive Differentiation

In a market where many telematics solutions look similar on paper, Zenduit's technology stands apart. For instance, our ZenCAM Plus system, which offers features that most competitors cannot match:

• Built-in WiFi hotspot functionality
• Up to 6-channel expandability without requiring a separate DVR
• 
  Wireless camera capabilities
• Advanced facial driver ID
• Comprehensive OBD diagnostics

When you compare specifications, the differences become even more apparent. While competitors offer basic solutions with significant limitations, Zenduit delivers superior performance. Our cargo camera, for instance, provides 4K blacklight resolution with IP69K rating and 2-second boot time—far exceeding competitor offerings that typically max out at 1080p with IP65 ratings and 20-second boot times.

4. Comprehensive Partner Support Program

Zenduit understands that your success drives our success.  Our partner support program includes:

• 24/7 customer care to support your clients directly
• Weekly reseller calls to keep you informed about new features and market opportunities
• Hands-on training to ensure you're equipped to sell and support effectively
• Co-branded marketing materials to help you promote solutions professionally
• Lead generation support to help grow your business
• Expert sales assistance for complex deals or technical questions

This level of support can be a competitive advantage for your business.

5. Market Flexibility and Private Label Opportunities

Unlike partnerships that lock you into rigid pricing structures, Zenduit offers competitive wholesale pricing with complete retail pricing flexibility. This allows you to adjust your pricing strategy based on local market conditions, customer segments, and competitive dynamics.

The private-label opportunities are particularly valuable for established resellers who want to maintain their brand identity while offering world-class telematics solutions.

Real Customer Impact: What Your Clients Will Experience

The technology speaks for itself, but the real proof is in customer outcomes. As one customer from V&A Transport put it: "ZenCAM makes me feel like the drivers are sitting in the office with me. I can view new drivers anytime to make sure they are following our company's safe driving policies. I also enjoy the peace of mind of getting an email with a video recording when a driver breaks a critical alert."

Your customers will experience measurable benefits:

• Proactive accident prevention that reduces insurance costs and liability exposure
• Clear video evidence for incident protection and claims management
• Automated compliance reporting that saves administrative time and reduces regulatory risk
• Real-time visibility across their entire operation
• Driver coaching that improves safety scores and reduces turnover
• Asset optimization that improves utilization and reduces theft

The Integration Advantage: ZenduIT Platform

Most importantly for telematics resellers, Zenduit's ZenduIT platform creates an open marketplace that connects seamlessly with existing telematics platforms. This means your customers can integrate Zenduit solutions with their current systems, making adoption smoother and reducing the typical resistance to switching providers.

This integration capability is crucial in today's market, where customers often have existing telematics investments and need solutions that work with their current infrastructure.

Market Positioning: Where Zenduit Fits in Your Portfolio

Zenduit solutions position well across multiple market segments:

• Enterprise fleets looking for comprehensive AI-powered safety and efficiency solutions
• Small to medium fleets needing cost-effective tracking with advanced features
• Asset-intensive businesses requiring environmental monitoring and theft prevention
• Service businesses needing dispatching and work management capabilities
• Industrial operations requiring indoor tracking and IoT sensor integration

This versatility means you can leverage Zenduit solutions across your entire customer base, maximizing the value of your partnership investment.

Is This Right for Your Telematics Business?

If you're a telematics reseller looking to:

• Differentiate your portfolio with innovative, proven solutions
• Build predictable recurring revenue streams
• Offer comprehensive solutions rather than point products
• Partner with a vendor that truly supports your success
• Access private label opportunities
• Serve a broader range of customer needs

...then exploring a Zenduit partnership makes strategic sense.

The telematics market is becoming increasingly competitive, and differentiation is key to long-term success. Zenduit has invested heavily in developing solutions that go beyond basic tracking to deliver real operational value. Our years of innovation and comprehensive support structure positions us as an ideal partner for growth-focused telematics resellers.

Taking the Next Step

If you're ready to explore how Zenduit could enhance your telematics portfolio, contact me today. I can help you understand exactly how our solutions would fit into your existing business model and growth strategy.

Your customers are looking for telematics partners who can help them solve real operational challenges. Are you ready to be that partner?

Joe Gaeta
North American Channel Manager
Office:  (647) 260-5404
Mobile:  (404) 435-7376
Meeting:  Book On My Calendar
Web:  www.zenduit.com

Maximizing Fleet Performance with Advanced Telematics

Fleet managers today face pressure to optimize operations, reduce costs, and ensure compliance. ZenduIT's advanced telematics technology provides the comprehensive visibility and control needed to meet these challenges. Modern solutions go beyond simple vehicle tracking, offering sophisticated tools that transform fleet management.

Real-Time Visibility Through Live Tracking

Effective fleet management starts with knowing vehicle locations at any moment. ZenduIT's live tracking uses GPS and cellular technology to deliver real-time location updates, providing unprecedented operational visibility. This enhanced visibility enables quick decision-making for route adjustments, emergency responses, and customer inquiries. Real-time monitoring creates transparency that builds customer confidence while giving managers tools to respond proactively to changing conditions.

Unlocking Operational Efficiencies

Fleet telematics drives operational improvements that directly impact profitability. ZenduIT's
platform streamlines route optimization by analyzing traffic patterns, schedules, and vehicle data to identify efficient paths. This intelligent routing reduces fuel consumption—one of fleet operations' largest expenses. The system also ensures compliance by automatically tracking hours of service and generating audit reports. These efficiencies create substantial cost savings while improving fleet performance and customer satisfaction.

Transforming Driver Performance Through Data

Driver behavior significantly impacts fleet safety, fuel efficiency, and vehicle longevity. ZenduIT's solution monitors key metrics including speed, braking patterns, acceleration, idling time...and even cell phone use, seatbelt use, and yawning. This data enables fleet managers to identify improvement areas and implement targeted coaching programs addressing specific performance issues. Data-driven feedback helps managers work with drivers to develop safer, more efficient habits benefiting both individuals and organizations.

Proactive Maintenance for Cost Reduction

Modern telematics transforms maintenance from reactive to proactive. ZenduIT's solution monitors vehicle health through real-time data analysis, providing maintenance alerts based on actual usage rather than arbitrary schedules. This approach helps managers avoid costly breakdowns that strand drivers and delay deliveries. Scheduling maintenance based on vehicle condition data extends asset lifespan, reduces repair costs, and maintains higher availability rates.

Flexible Solutions for Diverse Fleets

Modern fleets include diverse vehicle types with unique requirements. ZenduIT's platform integrates seamlessly with light-duty vehicles, heavy-duty trucks, and electric vehicles. This flexibility ensures managers can access customized solutions addressing specific vehicle needs, whether delivery vans requiring frequent stops, long-haul trucks needing route planning, or electric vehicles requiring charge management.

The Future of Fleet Management

Advanced telematics technology provides strategic advantages enabling businesses to compete effectively while building sustainable operations. By combining real-time visibility, operational optimization, driver performance management, proactive maintenance, and flexible integration, ZenduIT's platform creates the foundation for fleet excellence. As logistics, safety, and cost challenges evolve, investing in robust telematics becomes essential for long-term success.

Your Next Step

Are you a fleet manager or owner and want to maximize your fleet performance (and increase your bottom line)?  Contact me today and let me put you in touch with one of our excellent resellers.

Are you a telematics solutions reseller?  ZenduIT can provide you with solutions that your customers want.  We can help make your customers stickier and increase your revenue.  ZenduIT's unified solution architecture that consolidates multiple products (asset trackers, cameras, routing, dispatching) and our streamlined billing automation and support management simplifies business operations.  ZenduIT also provides our resellers superior margins, territory protection, and co-selling support.  Contact me today to learn more.

Joe Gaeta
North American Channel Manager
P:  (647) 260-5404
M:  Book On My Calendar
W:  www.zenduit.com

Zenduit Reseller Partnership

 🚛 Attention Telematics resellers: Tired of being just another logo on someone else's platform? Zenduit is different. Here's why our reseller partners are building thriving businesses:

✅ True Co-Marketing Partnership:

Joint campaigns, shared leads, co-branded events. We invest in YOUR success.

✅ Full White Labeling at Scale:

Not just logo-swapping—the entire ZenduONE platform becomes YOUR branded solution.

✅ Complete Ecosystem Coverage:

Video telematics, asset tracking, compliance, mobile apps—all integrated, all under your brand.

✅ API-First Architecture:

Rapid integrations for vertical solutions. Build what your customers actually need.

✅ Business Growth Enablement:

Sales materials, onboarding support, lead generation tools. We help you build your brand, not ours.

✅ Operational Simplicity:

Streamlined billing, automated support, rapid customer onboarding. Focus on selling, not admin.

✅ Industry-Tailored Solutions:

Purpose-built for transportation, construction, government, logistics.

👉 Contact me today—let's explore what a real partnership looks like.

Joe Gaeta

North American Channel Manager

P:  (647) 260-5404

M:  Book On My Calendar

W:  www.zenduit.com

I'm happy to share that I am starting a contracting engagement for ZenduIT as of June 16th, 2025.

ZenduIT is at the Front Line of M2M Solutions for Fleet & Field Service Industries.

For over 12 years, organizations worldwide - including hospitals, airports, municipalities, transportation, mining, construction, and trucking industries - have relied on ZenduIT to deliver scalable, reliable, and innovative solutions. At ZenduIT, we are redefining the future of fleet management and telematics. As a global leader in GPS tracking, dashcam, and IoT solutions, ZenduIT empowers businesses to connect, protect, and optimize their assets with cutting-edge technology and unmatched flexibility.

We are actively expanding our network of channel partners and invite telematics providers, resellers, and technology integrators—whether local specialists or large telecoms - to join our industry-leading partnership program. Our aggressive reseller initiatives, including full-service, BYOData, and BYODevice options, are designed to scale with your business and deliver exceptional value to your customers.

Our innovative ZenduOne platform is built around the evolving needs of the field, offering seamless integration of ZenduCam dashcam solutions and real-time ZenduTrack GPS tracking. With a modern, intuitive interface, ZenduOne ensures your fleet stays ahead of the curve.

ZenduConnect further enhances operational efficiency by integrating fleet systems with essential business software such as CRM and ERP solutions. As a recognized expert in connectivity, our solutions are trusted and featured in the GeoTab Marketplace.

Explore our comprehensive suite of offerings - including ZenBus, ZenWork, ZenduConnect, and advanced indoor tracking—to address every aspect of asset management and workforce optimization.

Discover how ZenduIT can elevate your business and help you stay ahead in a rapidly changing industry by connecting with me today!